At jljl, we take your privacy seriously. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and the rights you have over your data as a member in the Philippines. By using our platform, you agree to the practices described here. If you have questions, our FAQ page is a good place to start.
Last updated: 2025. Applies to all registered members in the Philippines.
When you register an account on jljl, we collect the personal details you submit — including your name, date of birth, email address, mobile number, and preferred payment details. This information is required to verify your identity, process transactions, and keep your account secure. We may also ask for a government-issued ID during the verification process, in line with Philippine regulations on online gaming platforms. Any additional information you voluntarily provide when contacting support — such as screenshots or transaction references — is also stored to help resolve your query efficiently. You are responsible for ensuring that all information you submit is accurate and kept up to date.
When you browse or interact with the jljl platform, we automatically collect certain technical data — including your device type, browser version, operating system, IP address, and session timestamps. This data helps us understand how members use the platform so we can improve performance, fix issues, and optimise the mobile experience for Filipino users. We also log game activity, transaction history, and navigation patterns to detect unusual behaviour and protect against fraud. None of this technical data is used to identify you personally on its own; it is analysed in aggregate or alongside your account data only when necessary for security or compliance purposes. You can review your transaction history at any time from within your account dashboard.
jljl does not sell your personal data to third parties under any circumstances. We share your information only with trusted service providers who help usoperate the platform — such as payment processors, identity verification partners, and hosting infrastructure providers. These partners are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to Philippine regulatory authorities or law enforcement agencies when required by law or when we have a good-faith belief that disclosure is necessary to protect the rights, property, or safety of jljl, our members, or the public. In the event of a business transfer or merger, your data may be transferred as part of that transaction, and you will be notified in advance. We do not share your data with advertisers or marketing networks.
We retain your personal data for as long as your account remains active and for a reasonable period afterwards to comply with our legal obligations under Philippine law. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure, in line with anti-money laundering requirements applicable to online gaming platforms. Technical and usage logs are retained for shorter periods — generally between 90 days and 12 months — depending on the type of data and the purpose for which it was collected. Once the applicable retention period has passed, your data is securely deleted or anonymised so that it can no longer be linked back to you. If you request account closure, we will begin the deletion process for non-legally-required data within 30 days of confirming your identity.
As a registered member in the Philippines, you have the right to access, correct, and request deletion of the personal data we hold about you, in accordance with the Data Privacy Act of 2012. You may request a copy of your personal data at any time by contacting our support team — we will respond within a reasonable timeframe and verify your identity before releasing any information. If you believe any data we hold is inaccurate or incomplete, you can request a correction and we will update our records promptly. You also have the right to object to certain types of processing, including direct marketing communications, and to withdraw your consent where processing is based on consent. To exercise any of these rights, reach out to us at [email protected] and include your registered email address and a brief description of your request.
jljl uses industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive information such as payment details is handled through certified third-party processors that meet international security standards. Access to personal data within our organisation is restricted to staff who need it to perform their job functions, and all personnel with data access are bound by confidentiality obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks before they can affect our members. While no system can guarantee absolute security, we are committed to maintaining robust protections and responding swiftly to any incidents that may arise.
jljl uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and understand how members navigate the platform. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your experience. We also use analytics cookies to collect aggregated, anonymised data about platform usage — this helps us identify which features are most useful and where improvements are needed. We do not use third-party advertising cookies or share cookie data with external marketing platforms. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform functionality. For more details on how cookies work on our platform, visit our FAQ page.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will notify registered members via email or a prominent notice on the platform at least 14 days before the changes take effect. The updated policy will always be available on this page with a revised effective date at the top. Your continued use of the jljl platform after the effective date of any update constitutes your acceptance of the revised policy. If you do not agree with the updated terms, you may request account closure before the changes take effect. We encourage you to review this page periodically to stay informed about how we protect your data.
Our support team is ready to help with any data-related queries. You can also check our FAQ for quick answers, or create a free account and manage your data preferences directly from your profile.